How the Network Operates
Sharing and Connecting to Improve Efficiency
Data Collection and Reporting
The CQC Efficiency Network operates on an annual cycle with a round of data collection and statistical analysis completed once a year.
The current focus is on Road Carriageway Maintenance although the Network intends to extend the analysis to other key areas of expenditure in the future.
The Network collects spend data from members annually, this includes spend on OPEX and CAPEX related activities, split between direct and indirect spend for each. The expenditure data is combined with quality data, based on road condition statistics gathered from public sources and customer satisfaction data, taken from the NHT Public Satisfaction Survey. The analysis also uses data on the size and composition of each member's road network, the amount of traffic running on its network and the local change in input prices, both materials and wages.
Members are sent reports annually which show how their results compare with the rest of the membership on an anonymous basis. Membership is subject to a mutual non-disclosure and confidentiality agreement which protects the interests of all parties and preserves anonymity of the results.
Network Management and Member Meetings
The Network is chaired by Jason Russell, Assistant Director, Highways & Transport at Surrey County Council and forms specialist sub-groups to tackle specific issues as they arise. There are currently sub-groups focusing on the following: data definitions, contextual data collection - ‘why’ questions, communicating the results.
The Network meets regularly both Nationally and in the Regions, these meetings are organized to share practice and experience. The Network website includes a Practice Library which is used to share practice notes and case study material across the membership.