Early indications show that the Public are noticing improvements to the condition of Highways in a number of regions. In previous years Condition of Roads was the biggest concern for the Public, it seems a number of Authorities will find their satisfaction scores for this BI have improved from last year.
The Survey data is only just being analysed so it is still too early for any detailed results. New Authority Summary Reports will be emailed to each Authority a week before the NHT Conference, which takes place on 22nd October, and we would make the usual plea to authorities not to publish any results until the data goes live on the NHT Survey website on 22nd October.
*This is the response rate for phase one of the survey, a second phase is currently being undertaken with results being published in January 2016. Please see news article '100 Authorities take part in the NHT Public Satisfaction Survey' for further details.