NHT Public Satisfaction Survey Members
113 Authorities took part in the 2018 survey
Orders are now being taken for this year's Survey. 2018 saw another record year for the NHT Public Satisfaction Survey with 113 Local Authorities taking part, a full list of participating Authorities is available on request.
30th April - Deadline for Authorities to Sigh Up
3rd May - Deadline for Authorities to provide Signatures and Logo's
7th May - 9th June - Sampling of Address and Proofing of Printed Materials
10th - 21st June - Mailout of Questionnaires
22nd July - 2nd Aug - Mailout of Reminder Questionnaires
21st Aug - Questionnaire Return By Date
22nd Aug - 6th Sept - Scanning of Questionnaire Returns and collation of responses
9th Sept - 22nd Oct - Importing of Data and Report Building & Checking outputs
23rd Oct - Summary Reports emailed to Authorities
30th Oct - Remainder of Reports available via the Results Website
Please note this timetable is subject to change, the number of participating authorities could have an impact on the timings towards the back end of this process, we will update as necessary.