NHT Summer Newsletter 2018
Steve Berry reviews PMF
“Question 3 within the self-assessment of the Local Highways Maintenance Incentive Fund highlights the importance of each highway authority possessing a Performance Management Framework”. Such a Framework is also recommended within Well Managed Highway Infrastructure Code of Practice and associated documents. Having such a framework is fundamental to support the implementation of an asset management strategy and can be used to measure performance and continuous improvement in general. It can also be applied to help demonstrate that investment is being used in the most efficient and effective way to help deliver value for money for the taxpayer.
I am pleased that NHT have developed a system to assist Authorities. If you wish to contact the NHT administrators, please email firstname.lastname@example.org for further information as the system developed can be used to help Authorities assess their own performance internally, also externally between Authorities in order to benchmark performance with others.
Steve Berry OBE, Head, Highways Maintenance, Innovation, Resilience, Light Rail and Cableways Branch, Department for Transport.
PMF Design/Measurement Hierarchy
PMF has been developed by 11 Authorities, led by Jon Munslow of South Gloucestershire County Council, to meet the requirements of self-assessment. It follows HMEP Highway Infrastructure Asset Management Guidance and the Well Managed Highways Infrastructure Code of Practice and is designed to offer a standard performance framework for those Authorities that are yet to develop their own and a standard set of measures that can be used as a basis for benchmarking performance with others.
The performance measures in the framework are positioned in the hierarchy to allow aggregation of performance scores at any level and an overall assessment of performance at each level to highlight strengths and weaknesses and good and deficient performance.
The hierarchy comprises the following:
NHT is providing facilities to use PMF in two ways as follows:
To benchmark performance with others
NHT PMF is available to all members of the CQC Efficiency Network to benchmark their performance. Members can use as much of the Framework as they choose. There are on-line scorecards for capture data and a suite of on-line reporting is provided. A full range of benchmark reports will be released with the CQC results in the autumn.
All members will be asked to collect the carriageway measures in the Framework, so their data can be used as input to this years ‘why’ question analysis of CQC results.
To manage performance Internally
measure2improve has developed a software tool to support the use of PMF as an internal Performance Management System. It uses the current PMF measures, with options to add your own bespoke measures if required. It comes with a standard suite of reporting, configured for your own performance targets, corporate goals and a measurement frequency to fit your needs (monthly or quarterly).
One key feature PMF is the way in which performance is aggregated at each level of the performance hierarchy. A full suite of reporting is provided and is designed to aggregate performance scores and drill downs at every level, a couple of examples are shown below: