How to take part in the NHT Public Satisfaction Survey
All you need to know about taking part
Placing an Order:
Highway Authorities that would like to take part in the 2019 NHT Public Satisfaction Survey need to make a formal commitment by 30th April 2019 at the latest.
The basic cost of the 2019 survey is £9,810 for 3,300 twelve-page questionnaires or £9,050 for the same number of the cut-down eight-page version, which was introduced for the first time in 2017. Authorities that took part in the survey in the previous year are entitled to a discount of £250.00.
The cost includes all sampling of respondents, printing questionnaires, postage (including a full reprint reminder sent to non-respondents half way through the fieldwork period), collation of data and reporting results.
An Authority may choose to increase the number of questionnaires sent.
For more information about placing an order and what other options are available please click here
Download your 2019 NHT Public Satisfaction Survey Order form here
All figures are exclusive of VAT, which will be charged at the standard rate.
One of the key benefits of the NHT Survey is the ability to compare your performance with other participating Highway Authorities across the UK.
In 2018 - 113 authorities took part in the survey with 140 different Authorities taking part since the start in 2008.